Service Desk

Welcome to the Service Desk!

Portals

  1. ConnectiveOne (ex. Kwizbot) Support

    Welcome! You can raise a request for ConnectiveOne (ex.Kwizbot) Support using the options provided.

    Need help? Look at our instructions on how to use the portal. https://kwizbot.notion.site/KW-Service-desk-portal-ded5a573b7534182969242ed585626f5

    The time to react to your issue is up to 24 work hours. We will do our best to minimize this time

  2. Evergreen Free FID Support

    Welcome! You can raise a request for Free FID Support here.

  3. Evergreen Free KW Support

    Welcome! You can raise a request for Free Kwizbot Support here.

Suggested forms

  • Проблема / Report a problem in ConnectiveOne (ex. Kwizbot) Support

    Regular repetition of the same incidents

  • Інцидент / Report an incident in ConnectiveOne (ex. Kwizbot) Support

    A sudden and unpredictable event that led to the partial or complete unavailability of the product

  • Консультація / Service request in ConnectiveOne (ex. Kwizbot) Support

    All other requests

  • Зміна / Request a change in ConnectiveOne (ex. Kwizbot) Support

    Changes in the configuration (including setting up additional modules, updating/patching OS settings, updating the version of the product), the implementation of which is in the area of responsibility of the Contractor

Powered by Jira Service Management
{"xsrfToken":"b5b19d9d16034db1dccc402f651a50df7f0e7747_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b2873e16-8ffe-4b53-b308-ea100c73a620/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YmU5OTFkZS0wZDdmLTQzMDgtOThmMi0zMzNiNGZiZjIxYmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmIyODczZTE2LThmZmUtNGI1My1iMzA4LWVhMTAwYzczYTYyMCI6WyJyZWFkIl19LCJleHAiOjE3NDM1Njk1MjIsIm5iZiI6MTc0MzU2ODkyMn0.n_-Jw5Eep3cXSjjL5owE95uLDam_Kp_dfmufgtt2rgU&client=4be991de-0d7f-4308-98f2-333b4fbf21bb&mode=fit","logoId":"b2873e16-8ffe-4b53-b308-ea100c73a620","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Service Desk!","sharedPortalName":"Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"uk-UA":{"helpCenterTitle":"Вітаємо у Service Desk!","sharedPortalName":"Центр допомоги клієнтам","localeDisplayName":"Ukrainian (Ukraine)"},"en-US":{"helpCenterTitle":"Welcome to the Service Desk!","sharedPortalName":"Service Desk","localeDisplayName":"English (United States)"},"vi-VN":{"localeDisplayName":"Vietnamese (Vietnam)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4654f5","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/36040f65-eba7-4ccb-8975-8d2761186415/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YmU5OTFkZS0wZDdmLTQzMDgtOThmMi0zMzNiNGZiZjIxYmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM2MDQwZjY1LWViYTctNGNjYi04OTc1LThkMjc2MTE4NjQxNSI6WyJyZWFkIl19LCJleHAiOjE3NDM1Njk1MjIsIm5iZiI6MTc0MzU2ODkyMn0.X_yseu5mDLC9W7gYkOawRa5oAfo9ISBR8fkucXv5nTA&client=4be991de-0d7f-4308-98f2-333b4fbf21bb&height=300&mode=fit","bannerMediaApiFileId":"36040f65-eba7-4ccb-8975-8d2761186415","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=evergreens","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"b5b19d9d16034db1dccc402f651a50df7f0e7747_lout","baseUrl":"https://evergreens.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://evergreens.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"4be991de-0d7f-4308-98f2-333b4fbf21bb","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"9dc6bf8b23a94896b53ae5b44a5f0c5b","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}